1. INTRODUCTION
UltraHost.UK, located at 167-169, Great Portland Street, London – W1W 5PF, with contact number +44 741 825 3168 and email support@ultrahost.uk, specializes in web hosting, domain registration, and related services. As the Data Controller, we uphold the highest data privacy standards in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and UK and EU regulations.
2. GENERAL PRINCIPLES. CONFIDENTIALITY
We process all Personal Data adhering to data protection principles, ensuring lawful, fair, transparent, purposeful, minimal, accurate, secure, and time-bound processing. All information stored is strictly confidential and accessible only by authorized personnel.
3. INFORMATION WE COLLECT
3.1. Information You Provide
We collect necessary data for account setup, including email, password, and additional details for domain registration. Identity verification documents may be required for domain registration compliance. Payment information is processed securely through third-party services, ensuring credit card data is not stored.
3.2. Information We Collect Automatically
We collect log data, device information, and usage data, including IP addresses, browser type, and interactions with our platform. Cookies and similar technologies enhance user experience.
4. HOW WE USE YOUR DATA
We use collected data for user identification, fraud prevention, improving services, market analysis, and communication. Personal information is kept secure, and we comply with legal obligations and provide transparent communication.
5. JOB APPLICATIONS
Applicant information is collected for internal recruitment purposes, ensuring privacy and confidentiality. Data is retained for one year and can be updated or deleted upon request.
6. VISITORS AND USERS OF OUR USER’S WEBSITES OR SERVICES
We act as a data processor for information collected by our Users on their websites. Users are data controllers responsible for compliance with privacy laws.
For further inquiries or data-related requests, contact support@ultrahost.uk
7. Direct Marketing and Service Notices
When you create an Account, you can opt-in or out of receiving offers, notifications, and service reminders via email, SMS, or WhatsApp. We may personalize communication based on your preferences and provided information like location and purchase history.
Right to Object/Revoke Consent:
Users can change communication preferences at any time by following unsubscribe instructions or adjusting account settings.
8. Other Uses of Your Personal Data
We use data for platform development, customer support, aggregate insights, security, and investigations. Information may come from social networks, third-party providers, or legal sources.
9. Sources of Personal Data
We collect data from users, social networks, third-party providers, and legal sources.
10. Retention and Deletion
We retain personal data necessary for services and legal obligations. Upon request, we erase personal information and deactivate accounts. Some data may be retained for legal compliance, dispute resolution, or security purposes.
11. Data Transfers and Third-Party Services
Personal data may be transferred to third parties based on user consent. Hostinger affiliates and service providers ensure data protection. Personal information may be transferred outside the EU or EEA with legal compliance.
12. Security
We employ security measures to protect your data. While we strive for security, absolute protection is not guaranteed. Users are encouraged to set strong passwords and avoid sharing sensitive information.
13. Your Rights
Users have rights to access, rectify, transfer, erase, and restrict data processing. Users can object to processing based on legitimate interests or for direct marketing.
14. Acceptance of This Policy
By using our services, users agree to this Policy. Changes will be notified through our website or email for significant updates.
15. Contacts
For privacy concerns, contact: support@ultrahost.uk
16. Application of Policy
This Policy applies to all our services except those with separate privacy policies.
17. Amendments
Policy changes will be posted on our website. Users may receive email notifications for significant changes.
18. Further Information
For additional inquiries, contact our Data Protection Officer at the provided details.